What payment methods are accepted?
Seemoon accepts Paypal, debit cards, credit cards, and Klarna.
Payment Failure
If you're experiencing problems with your payment, here are some common issues and solutions.
1. Credit Card Payment Failure, Code 80010: Transaction Not Executed
Cause: The issuing bank considers this type of transaction risky, especially if it's an overseas transaction. This may be due to bank policy or online shopping limits set by the cardholder.
Solution: Contact your issuing bank to authorize the transaction or verify that it was made by you. You may also need to adjust your online spending limits.
2. Credit Card Payment Failure, Code 80090: Unable to Start 3D Authorization
Cause: 3D Verification is not enabled.
Solution: Contact your issuing bank to enable 3D Verification. Make sure you complete the 3D Verification steps or try a different card.
3. Credit Card Payment Failure, Code 20061: Duplicate Order
Cause: The customer exited the 3D Verification process and attempted to pay again, resulting in a duplicate transaction.
Solution: Follow the prompts to complete the 3D Verification process and avoid refreshing the page.
4. PayPal Payment Failure
Cause: Seemoon does not support PayPal Credit. Solution: Complete payment using your PayPal account balance or a linked debit/credit card.
Exchange Rate Conversion
All transactions on Seemoon are settled in US dollars. If you pay with a non-US dollar credit card, your issuing bank may charge additional exchange rate fees or incur exchange rate losses. Contact your bank for any additional fees and request a refund if necessary.
Payment Security
Transactions are secure and reliable. All payments are processed through PayPal, a trusted third-party payment platform that uses encryption to protect your data.
Card Information is Confidential. Seemoon does not store any card information on its website, ensuring your payment information is secure.
Checkout is Secure and Reliable. Our checkout process uses industry-standard 128-bit SSL encryption to ensure the safety of your personal information.
With Seemoon, you can shop with confidence, knowing your payment information is safe and secure.
