Contact Us

Need help with your Seemoon e-bike?
Contact our support team for user manuals, model identification, or general assistance.
Our California-based fulfillment center ensures your order is processed and shipped swiftly within 1-2 business days.

Looking for a user manual or not sure about your model?
Please include your bike model (SM1 / SM2 / SM3/ SM4 / SM8) and upload a photo of your bike label in the message.
The label is usually located near the bottom bracket or rear triangle.