Privacy Policy

Privacy Policy

Last Updated: January 2025

This Privacy Policy explains how SEEMOON (“we”, “us”, “our”) collects, uses, and discloses your personal information when you visit www.seemoonebike.com, make a purchase, or interact with our services (“Services”). By accessing or using our Site, you agree to the terms of this Privacy Policy.

Table of Contents

Changes to This Privacy Policy

We may update this Privacy Policy at any time to reflect changes in our practices, regulatory requirements, or operational needs. Updated versions will be posted on this page with the “Last Updated” date.

How We Collect Personal Information

We collect information about you from three main sources:

  • Information you provide directly (checkout, account creation, customer support).
  • Information collected automatically (Cookies, device data, analytics).
  • Information from third parties (Shopify, payment processors, logistics providers).

Types of Personal Information We Collect

1. Information You Provide Directly

  • Name, address, phone number, email
  • Order & payment information
  • Account credentials
  • Messages, feedback, and customer support content

2. Automatically Collected Information

  • IP address, device ID, browser type
  • Pages viewed, time on site, clicks, interactions
  • Shopping behavior: products viewed, cart activity

3. Information from Third Parties

  • Shopify (store infrastructure & analytics)
  • Payment providers (billing address, payment verification)
  • Marketing & advertising partners

How We Use Your Information

  • Order fulfillment — process payments, ship orders, manage returns.
  • Customer support — respond to questions & provide service.
  • Marketing & advertising — personalized recommendations & promotions.
  • Security — fraud prevention, account safety.
  • Service improvement — optimize our website performance and user experience.

Cookies & Tracking Technologies

We use cookies and tracking technologies to operate the website, analyze traffic, improve shopping experience, and deliver relevant ads.

Shopify cookie details: Shopify Cookies Policy

How We Disclose Personal Information

  • Service providers (IT, logistics, analytics, customer support).
  • Marketing partners and advertising networks.
  • Payment processors.
  • Affiliates and corporate entities.
  • Legal authorities when required by law.

User Generated Content

Reviews or public content you submit may be visible to others. Please avoid posting sensitive information.

Third-Party Websites & Links

Our Site may contain external links. We are not responsible for the privacy or security practices of third-party websites.

Children’s Data

We do not knowingly collect personal information from individuals under 16. Parents may request deletion of any accidentally collected data.

Security & Data Retention

While we implement safeguards to protect your data, no system is 100% secure. We retain data only as long as necessary to fulfill the purposes described in this policy.

Your Rights & Choices

  • Right to Access / Know
  • Right to Delete
  • Right to Correct
  • Right to Data Portability
  • Right to Opt-Out of Targeted Advertising
  • Right to Withdraw Consent
  • Right to Restrict Processing

International Data Transfers

Your information may be processed outside your country, including in the United States, using recognized data-transfer mechanisms such as Standard Contractual Clauses.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us: