Privacy Policy

How We Collect Personal Information

We collect information about you from three main sources:

• Information you provide directly: Collected during checkout, account creation, or when contacting customer support.
• Information collected automatically: Collected via Cookies, device data, and tracking technologies.
• Information from third parties: Collected from Shopify, payment processors, and logistics providers.

Types of Personal Information We Collect

1. Information You Provide Directly

• Contact Details: Name, shipping address, phone number, and email.
• Order Details: Purchase history and product preferences.
• Account Credentials: Usernames and passwords.
• Customer Support Content: Messages, feedback, and photos/videos submitted for warranty or support.

2. Payment Information & Security

3. Automatically Collected Information

• Device Data: IP address, device ID, browser type, and operating system.
• Usage Data: Pages viewed, time on site, clicks, and shopping behavior (e.g., cart activity).

Selling of Data Statement

How We Use Your Information

• Order Fulfillment: To process payments, ship orders, and manage returns.
• Communication: To provide order updates and respond to customer service inquiries.
• Marketing: To provide personalized recommendations and promotions (only with your consent).
• Security & Compliance: For fraud prevention and to meet legal obligations.

Cookies & Tracking Technologies

We use cookies to enhance your shopping experience and analyze site traffic. You can manage cookie preferences through your browser settings.

For detailed information on the cookies used by our platform, please visit: Shopify Cookies Policy

How We Disclose Personal Information

We may share your data with:

• Service Providers: Logistics companies (FedEx/UPS), IT hosting, and analytics providers.
• Payment Processors: To facilitate secure financial transactions.
• Legal Requirements: To comply with applicable laws, respond to subpoenas, or protect our rights.

Your Rights & Choices

Depending on your location (e.g., California/CCPA, Europe/GDPR), you may have the following rights:

• Right to Access: Request a copy of the data we hold about you.
• Right to Deletion: Request that we delete your personal information.
• Right to Correction: Request updates to inaccurate information.
• Opt-Out: Unsubscribe from marketing emails at any time.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please reach out to us using the official contact details below: